Merchant Support SLA

Contact Us

We are here to assist merchants and renters across India. Reach out to our dedicated support team.

Official Entity Details

Registered Office

True Attendly

Thondilakadavu Road, Kozhikode, Kerala - 673019

MSME: UDYAM-KL-08-0113153

Phone & WhatsApp Support+91 6282560928Instant WhatsApp Assistance Available
Business Hours

Monday – Saturday: 9:00 AM – 8:00 PM IST

Sunday: Emergency On-Call Support

Support Service Level Agreement (SLA)

RentNearby is committed to providing rapid response times for merchant onboarding, technical support, and billing queries across India.

WhatsApp & Call SLA:Within 1 Hour
Email Ticket SLA:Within 24 Hours
SaaS Refund SLA:5 to 7 Business Days