Merchant Support SLA
Contact Us
We are here to assist merchants and renters across India. Reach out to our dedicated support team.
Official Entity Details
Registered Office
RentNearby Technologies / True Attendly
Indiranagar, Bengaluru, Karnataka 560038
Kozhikode, Kerala 673001, India
Business Hours
Monday – Saturday: 9:00 AM – 8:00 PM IST
Sunday: Emergency On-Call Support
Support Service Level Agreement (SLA)
RentNearby is committed to providing rapid response times for merchant onboarding, technical support, and billing queries across India.
WhatsApp & Call SLA:Within 1 Hour
Email Ticket SLA:Within 24 Hours
SaaS Refund SLA:5 to 7 Business Days