Merchant Support SLA
Contact Us
We are here to assist merchants and renters across India. Reach out to our dedicated support team.
Official Entity Details
Registered Office
True Attendly
Thondilakadavu Road, Kozhikode, Kerala - 673019
MSME: UDYAM-KL-08-0113153
Business Hours
Monday – Saturday: 9:00 AM – 8:00 PM IST
Sunday: Emergency On-Call Support
Support Service Level Agreement (SLA)
RentNearby is committed to providing rapid response times for merchant onboarding, technical support, and billing queries across India.
WhatsApp & Call SLA:Within 1 Hour
Email Ticket SLA:Within 24 Hours
SaaS Refund SLA:5 to 7 Business Days